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alexa

The Threat of Disappearing Brands in the Age of Voice Assistants

The Threat of Disappearing Brands in the Age of Voice Assistants

When you see a red and white can of soda or a Peter Pan silhouette on a jar, you see a brand. You know the product. But what happens when you don’t have those visual cues to draw you to certain items when you shop?

Brands used to rely on traditional advertising to embed their brand imagery in our minds and remain visible and relevant to their audience. But in today’s digital-first world, consumer attention is more fragmented. Television screen time is declining, while time spent on smartphones and other mediums is increasing. This has created challenges for brands trying to stay in front of consumers.

Alexa, Order Me Browserless Commerce

Alexa, Order Me Browserless Commerce

My five-year-old son recently uttered the phrase, “Why don’t you just ask Siri?” This was in response to my wife asking me a question. Even though my answer, “because I am smarter than Siri” wasn’t fully accepted, something occurred to me. This is his normal.

What does this mean for online retailers and brands that are accustomed to consumers navigating browsers rather than barking voice commands?